AGS Cloud Application Architecture

This AGS Architecture page provides a description of the structure, interaction and mapping of how AGS’ software applications are assembled as part of its overarching enterprise architecture and how those applications interact with each other to meet customers’ business and user requirements.

Let us know if you have any questions: Contact AGS Support

Table of Contents | AGS Application Architecture Documentation

  1. Local/Install-Based vs. Cloud-Based
  2. Out-of-the-Box Templates
  3. Centralized Command Center
  4. Current vs. Future State Situation for Most Change Teams
  5. 10 Powerful Modules
  6. Using Our Cloud Based Application
  7. Logging In
  8. Adding Teammates
  9. Seamlessly Upload Your Data
  10. Navigation
  11. Easily Export Your Data to Excel or PDF
  12. Ability to Clear Your Data, and Use Your Template for a New Project
  13. Finding Your Download History & Restoring Your Data from Backups
  14. Accessing AGS Platform (Whitelisting)
  15. Videos and Handbook Tutorials for Using our Application
  16. What our Customers are saying
  17. Request a Demo

AGS Application Architecture

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Local/Install-Based vs. Cloud-Based

The AGS application is a Cloud-based application, and not an Install-based solution.

An Install-based solution involves the vendor installing its platform within a customer infrastructure (e.g., an Enterprise customer’s infrastructure) which involves detailed blueprints of the platform being installed (Solution Capabilities Document, Solution Architecture Definition (SAD) Documentation, Minimum Hardware/Software Requirements Documentation, Install Base Implementation Document, etc.).

As a Cloud-based online software application, we do not require any special software, hardware, infrastructure, servers, architectural configuration, or development from our customers.

Customers and users just need an internet connection and a web browser (E.g., Chrome, Edge, mobile, Firefox, etc.) to start using the AGS application.

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Out-of-the-Box Templates

The AGS application provides out-of-the-box templates which allow customers to rapidly get up to speed in using our platform for their business needs.

Out-of-the-box templates include:

  1. Standardized Change Management Templates
  2. Automated Reporting and Analytics Dashboards
  3. Additional Free Change Management Plans
  4. Centralized Command Center
  5. Free Change Management Guides
Standardized Change Management Templates Standardized Analytics
Additional Free Change Management Plans   Centralized Command Center
 
 

Free Change Management Guides

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Centralized Command Center

This All-in-One Change Management Tool is more than just a set of tools, it’s a 360-degree platform to help you assess, plan, manage, and execute a successful change management project, end-to-end, whether this is your first change project or your one-hundredth. 

AGS’s All-in-One Change Toolkit
is
Your Own Personal, Centralized, Change Management Command Center

Change Management as Simple as 1-2-3

  1. Use AGS Cloud’s All-in-One Change Management Main Dashboard as your command central to each of the organizational change management tools and templates
  2. Enter or upload data into the change management templates
  3. See change management analytics and reporting on the Toolkit’s Analytics Dashboard

Plus, get sample data so you can see how to enter your own change assessments and management data, change management guides, templates with Gantt charts, and more!

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Current vs. Future State Situation for Most Change Teams

Change teams currently use a wide range of siloed change management templates and tools. With the AGS All-in-One Change Management solution, teams will now have a centralized, holistic platform for managing all aspects of their change management activities.

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

10 Powerful Modules

The AGS Application provides a holistic framework for managing all aspects of your business change management activities including the following application modules:

  1. Project Assessment (Understanding the scope, scale, and objectives of a project when you initially join it for the first time)
  2. Change Impact Assessment (End-to-end templates and samples to identify how end-users and target audience groups will be impacted, including impacts on processes, tools, people, skills, culture, and policies)
  3. Stakeholder Management (Step-by-step practices to assess, engage and manage stakeholder groups)
  4. Organizational Readiness Assessment (To assess how impacted organizations are ready for cutover/Go-Live, and help groups get better prepared)
  5. Communications Planning & Management (To assess, deliver, organize, and manage effective communications with target audience groups)
  6. Manager Coaching (To manage the whole process of coaching managers to empower them to become better change agents and advocates of the change)
  7. Training Implementation & Management (Step-by-step training design, development and delivery channels)
  8. Resistance Management (Proactive and reactive mitigation of resistance to change)
  9. Change Champion Networks (Step-by-step practices, template, samples, and toolset for planning, launching, and managing effective change champions)
  10. Change Management KPI Tracking (The AGS Cloud Change Management & User Adoption Dashboard provides you with everything you need to measure, track, and assess the successes or failures of a change enablement program.)

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Using Our Cloud Based Application

The first step in using the AGS application is to purchase one of our toolkits and register your main account. Additional steps for logging in, using the application, architecture, etc. are provided below.

https://ocm.airiodion.com/pricing/

Using Our Cloud Based ApplicationLet us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Logging In

Easily log into your account using a mobile or desktop device:

https://ocm.airiodion.com/myaccount

 

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Adding Teammates

Easily add others to the same toolkits as you and they will be synced with your account.

https://ocm.airiodion.com/support/#How-to-Add-Team-members-to-Your-Change-Mgt-Account

Adding TeammatesLet us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Seamlessly Upload Your Data

Easily upload your data from other systems and tools to any of the toolkits that you want to start using.

An example of this process:

  1. Export your data to Excel or csv format from your other tool/system
  2. Download the Excel template from the AGS toolkit you are using
  3. Copy/paste the exported data into the appropriate columns on the AGS Excel template
  4. Use the upload feature in the toolkit to upload the AGS Excel template to populate the data into the cloud template

The data will be imported instantly, and you can start viewing your insights on the analytics dashboard immediately. You can also always view the sample toolkits for examples of the type of data to enter in each column.

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Navigation

Navigate to the top menu options to view your analytics dashboard, view a sample analytics dashboard, export your data to excel, export your analytics to PDF, etc.

For any kind of help, you can always reach us using the AGS internal messaging platform, and we will be happy to walk you through via a Zoom meeting.

Navigation - AGS Internal Mailbox

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Easily Export Your Data to Excel or PDF

At the top section of your Template Database, click to open the “More” dropdown menu. You will see an “Export Your Data” option. Click on this option to download your data to Excel.

    

Notes:

  • If your template has less than 20,000 rows, it will start downloading right away.
  • If your template has more than 20,000 rows, you will be emailed a link to download the Excel export

At the top section of your Analytics Dashboard, you will see an “Export Your Dashboard” option. Click on this link to download your reporting data to PDF.

 

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Ability to Clear Your Data, and Use Your Template for a New Project

We have made it very easy for you to clear your data and reuse your Template Database for a new project.

Important: If you ever need to clear all your data, we recommend you first export your existing data and the associated analytics dashboard report before you clear your data.

To clear your data, just click to open the “More” dropdown menu at the top of your Template Database and choose the “Clear All Data” option.

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Finding Your Download History & Restoring Your Data from Backups

Mistakes do happen. For example, you can mistakenly wipe out all your data without meaning to.

Or, you could have uploaded incorrect data that replaces your existing data. Or you might just want to restore your data to a previous state.

We have launched daily backups of your data at no cost to you. To view and restore to a previous backup or to view the templates and analytics you’ve exported, click here: Download History & Backups Page.

Finding Your Download History & Restoring Your Data from BackupsLet us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Accessing AGS Platform (Whitelisting)

Some organizations do not allow outside websites, including social networks on their network. If this is the case with your organization, your IT team can whitelist the AGS Cloud URL in your firewall to allow your users to access our application.

URL: https://ocm.airiodion.com/

Let us know if you have any questions: Contact AGS Support

Back to Table of Contents.

Videos and Handbook Tutorials for Using our Application

https://ocm.airiodion.com/product-tutorials

Videos and Handbook Tutorials for Using our ApplicationLet us know if you have any questions: Contact AGS Support

Back to Table of Contents.

What our Customers are saying

“I just discovered AGS’s value proposition, and I must say I like its operationality and practicality. Thank you for making change management implementation easier.”

 

“I stumbled on your Readiness Assessment tool, and would like to commend the great work you have done in creating such a robust tool.”

 

“The AGS Change Solution saves me a lot of time. No one else has the same level of tools and comprehensiveness that AGS provides.”

Request a Demo

See Also:

  1. AGS Policies and Procedures
  2. AGS Application Security
  3. AGS Application Architecture
  4. Does AGS Integrate with Other Systems Like SAP or Oracle?
  5. AGS Data Backups
  6. Customer Data Privacy and Security
  7. Unique Credentials Protocols
  8. Secured Environment and Firewall
  9. Customer Data Backups
  10. International Standards
  11. Data Collection and Transmission Protocols
  12. AGS Security (Encryption)
  13. AGS’ Legal Obligations to Our Customers
  14. AGS Legal
  15. AGS Privacy Policy
  16. AGS Non-Disclosure Agreement (NDA)   
  17. AGS PCI Compliance
  18. AGS’ Commitment to the GDPR
  19. AGS Terms of Use